Welcome to the Ashdown Solutions System Monitor web portal.
If you can connect to this webpage then you can setup the System Agents without any additional configuration.
This website provides you with extensive reporting functionality with some limited PC and full time and ticketing controls.
The Web Reporting Center allows any user with access to view the reports available on the system.
The reports available are the same as the control center and if they are modified they will change for both.
Installing Agents
To install a new System Agent - click on 'Install Agent', save the file and run it.
When the installer runs, the address you used to connect to this page will be used to setup the Agent.
The installer will indicate that it has finished successfully but will not be visible or customizable.
Prerequisite
FrameWork 2.0 or Above.
Agent Install and Uninstall Files
Ashdown Solutions System Monitor Mobile
Ashdown Solutions System Monitor Mobile allows the technicians to view and edit information in the system from their mobile devices.
The technicians can work with tickets and timers plus set their locations for easy tracking.
The application installs on a windows mobile device by saving the cab file and then running it.
Tools